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Privacy Policy

 

What information do we collect?

We collect information from you when you register on our site, place an order, respond to a survey or fill out a form.

 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number. You may, however, visit our site anonymously. Credit Card details are required only while accepting payments after service/support has been provided.

 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

 

To personalize your experience

(your information helps us to better respond to your individual needs)

 

To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

 

To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

 

To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. )

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

 

Use of Cookies

Agile Support uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow Agile Support to

make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on

your computer's hard drive and are used by Agile Support to help track your clicks as you go through the pages within Agile Support Web site.

In addition, Agile Support uses cookies to determine behavioural analytics of users, to help keep track of support requests and to tell us whether you

have visited Agile Support. This allows registered users to avoid re-entering information upon every new visit to our site. This cookie is not used to

obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation and to

measure the effectiveness of Agile Support Portal; however, if you prefer not to accept cookies, you can set your browserto reject them or to alert you

before one is placed.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Opt Out Policy

You may choose to restrict the collection or use of your personal information in the following ways:

The privacy policies of the websites on which we advertise, and through which the cookies are installed should inform you about the cookie, and you may of course set your browser to reject cookies.

As a part of the same privacy policy, Agile Support ends up giving clients an opportunity to opt out of receiving promotional emails from Agile Support by mailing their request at support@agile-support.net. While at the same instance also using the same privacy clause to not only put a stop to any promotional marketing but also any information sharing taking place between third parties. Again, allowing them to do the same by sending an email at support@agile-support.net.

 

India Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the india Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

 

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. Your Consent By using our site, you consent to our privacy policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

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